Why Haven't I Received a Response From Support?

Note: Please check your spam folder before putting in a second ticket.  Sometimes our emails end up there.  Adding [email protected] and [email protected] to your contacts can help prevent this.

Effective July 1st, we have moved to a new support platform due to issues with receiving and sending messages from our previous one.  If you put in a ticket prior to that date and have not received a reply, please put in a new one and our team will reply within 1 business day. 

We apologize for any inconvenience.

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