Why Haven't I Received a Response From Support?
Note: Please check your spam folder before putting in a second ticket. Sometimes our emails end up there. Adding email@example.com and firstname.lastname@example.org to your contacts can help prevent this.
Effective July 1st, we have moved to a new support platform due to issues with receiving and sending messages from our previous one. If you put in a ticket prior to that date and have not received a reply, please put in a new one and our team will reply within 1 business day.
We apologize for any inconvenience.